Policies That Work in the Real World

Generic policy templates won't cut it. Surveyors spot boilerplate documentation immediately, and policies that don't reflect your actual operations put your facility at risk.

We develop comprehensive policy packages customized to your facility's specific level of care, state regulatory requirements, and accrediting body standards. Every policy is written to be operationally practical — documentation your staff will actually use.

Our policies have successfully passed Joint Commission and CARF surveys across multiple states. We know what surveyors look for because we've been through it dozens of times.

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100+
Policies Per Package
4
States Covered
100%
Survey Pass Rate
Custom
Every Package

Policy Categories We Develop

Comprehensive documentation covering every aspect of facility operations.

Clinical Policies

Core treatment program documentation:

  • Intake and admission procedures
  • Comprehensive assessment protocols
  • Treatment planning and review
  • Medication management (MAT)
  • Discharge planning and aftercare
  • Crisis intervention procedures

Administrative & HR

Operational policies for smooth running:

  • Staff credentialing and privileging
  • Employee handbook and conduct
  • Supervision requirements
  • Training and competency tracking
  • Performance evaluations
  • Professional boundaries

Emergency & Safety

Critical protection procedures:

  • Medical emergency response
  • Psychiatric emergency protocols
  • Fire safety and evacuation
  • Active threat response
  • Suicide risk management
  • Overdose response (Narcan)

HIPAA & Privacy

Complete compliance documentation:

  • Notice of Privacy Practices
  • Authorization for disclosure
  • PHI access and handling
  • Breach notification procedures
  • Business Associate Agreements
  • 42 CFR Part 2 compliance
FAQ

Frequently Asked Questions

Treatment facilities require policies covering clinical operations (intake, assessment, treatment planning, discharge), administrative functions (HR, credentialing, compliance), safety protocols (emergency procedures, infection control), and regulatory compliance (HIPAA, patient rights, grievance procedures). Requirements vary by state and accrediting body — we customize every package.

A typical behavioral health facility needs 75-150 policies depending on level of care and services. Residential facilities generally need more than outpatient programs. Joint Commission accredited facilities may need additional policies. We assess your specific needs and provide exactly what you require.

Generic templates often fail surveys because they don't reflect actual operations or meet state-specific requirements. Surveyors interview staff about policies — if staff aren't familiar with them or practice doesn't match, you'll receive findings. We develop customized policies aligned with your specific operations.

Policies should be reviewed annually minimum, and updated for regulatory changes, operational changes, or identified gaps. Joint Commission requires documented annual review with approval signatures. We offer ongoing compliance services including policy monitoring and updates.

Yes, our packages include comprehensive HIPAA documentation: Notice of Privacy Practices, authorization forms, PHI handling policies, breach notification procedures, Business Associate Agreements, and staff training requirements. For substance abuse facilities, we also ensure 42 CFR Part 2 compliance, which has stricter requirements than standard HIPAA.

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